Privacy Policy

Last updated: July 4, 2026

1. Introduction

ThankSites ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website and services at thanksites.com.

2. Information We Collect

Information you provide

  • Site content: Messages, names, photos, and other personalization details you enter when creating a site
  • Payment information: Billing details are processed by our Merchant of Record, Paddle.com. We do not store your credit card number, billing address, or other financial details on our servers.
  • Email address: If you contact us for support

Information collected automatically

  • Usage data: Pages visited, time spent on the site, referral source, and interactions with our templates
  • Device information: Browser type, operating system, screen resolution, and device type
  • IP address: Collected for analytics and fraud prevention
  • Cookies: We use essential cookies to ensure the site functions correctly and analytics cookies to understand how the Service is used

3. How We Use Your Information

We use the information we collect to:

  • Create, host, and display your personalized sites
  • Process payments and send purchase confirmations
  • Provide customer support and respond to inquiries
  • Improve our templates, features, and overall user experience
  • Detect and prevent fraud, abuse, or violations of our terms
  • Send important service updates (we will not send marketing emails without your consent)

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Paddle.com (Merchant of Record): To process payments, handle sales tax, and manage invoicing. See Paddle's Privacy Policy
  • Hosting providers: To serve and store your published sites
  • Analytics services: To understand site usage and improve the Service (data is aggregated and anonymized where possible)
  • Law enforcement: If required by law, court order, or to protect the rights and safety of ThankSites or others

5. Data Retention

Your published site content is retained for as long as the site remains active. Payment records are retained as required by applicable financial regulations. If you wish to have your site and associated data deleted, contact us at support@thanksites.com and we will process your request within 30 days.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data is transmitted over HTTPS, and payment processing is handled by Paddle.com, which is PCI DSS compliant. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use the following types of cookies:

  • Essential cookies: Required for the site to function (e.g., session management, payment processing)
  • Analytics cookies: Help us understand how visitors interact with our site so we can improve the experience

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

8. Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you interact with.

9. Children's Privacy

ThankSites is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing of your data
  • Request a portable copy of your data

To exercise any of these rights, email us at support@thanksites.com. We will respond within 30 days.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at support@thanksites.com.

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